Processing times can take up to 24 hours.
If order is received prior to 3pm it will ship that same day. Orders placed after 3pm will ship the following business day.
All orders ship USPS 2 Day Priority
East Coast 1-3 day max
West Coast 3-5 day max
All of our succulents must ship 2 day priority to maintain the health of the plant. Delays do happen the courier side although they are not frequent we cannot control the courier system. We do track all orders 3 times daily and notify our customers of any issues. In the event your package arrives damaged please immediately snap pictures and email them to firstname.lastname@example.org and we will be able to assist you further.
Due to COVID-19 we are not accepting returns. All Sales Final in the event there is an issue please contact us at email@example.com. We carefully package and ship every package with care and love, but are not responsible for mishaps that may occur with USPS handling errors. If by chance your package arrives damaged, please make sure to submit images within 24 hours of order receipt so we can submit a claim with USPS and send out a replacement.